Order Acceptance & Turnaround
We only ship within Malaysia. When you place your order with us online, you will automatically receive an e-mail notification verifying the products you ordered.
All orders are shipped within 24 hours Monday - Friday 8am - 5pm.
We use Pos Laju to deliver your orders:
All shipments are send as registered post.
We will provide you with the tracking code for your shipment.
You may use Pos Laju Track & Trace to follow your shipment.
We are not responsible for any delayed or lost shipment.
Peninsular/West Malaysia: FREE SHIPPING
East Malaysia (Sabah/Sarawak/Labuan):
- FREE shipping with any purchase.
- FREE shipping with purchases above RM100.
In the exceptional case that an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
If your package is too large to fit into the mail box, the postman will bring it up to the unit/house. If no one is home or in office, they will leave a note for you to collect it personally with your identity card at the respective Pos Laju office near your shipping address.
We encourage you to get your package delivered to your office address, as usually the postman will come to your home during normal office hours and there is chance you´re not at home.